For Group Event bookings, please arrive 45 minutes before your booked time.
For Arrive & Drive bookings, please arrive 20 minutes before your booked time.
If you are late for your allocated time, we cannot guarantee your event will go ahead.
Please allow yourself enough time to complete the booking. Group Event bookings can last up to 3 hours depending on Event booked. Arrive & Drive bookings can last up to 1 to 2 hours depending on amount of sessions booked.
Safety racing suite and helmet will be provided.
Gloves are compulsory
You are welcome to bring your own or you can purchase a pair online or onsite from £2.50. We sell grip gloves, thermal gloves and waterproof thermal gloves at a great price.
Be Race Ready
We recommend you wear a Racing Balaclava to enhance your Racing Experience. Please wear suitable trainers or flat shoes. Long hair must be tied up. You are welcome to wear your own racing equipment. Helmets must be full faced.
Pre purchased Racing Balaclavas and Gloves
Can be collected at reception. Please bring your “Basket ID” with you to reception on the day of your activity via print or screen. We can only verify your add-ons with these details.
GYG Karting Ltd is an outdoor circuit and is open in all weathers. You will be provided with dry or wet suit depending on weather conditions. We advise you to bring spare clothing during wet conditions. Hot showers are available onsite.
Please bring your basket ID Number with you to reception on the day of your activity via print or screen. We can only verify the booking with these details.
Gift Experience Voucher
To activate a voucher please call the circuit on: 01490 420 770 for availability. Please quote your “Basket ID” number. Gift Experience vouchers bought directly from GYG Karting expire with in 12 months of purchase date. Vouchers can not be used after that date, unless you purchase an extension from GYG Karting. Extensions are valid for 3 months from expiry date and cost £10.00 per voucher. Vouchers are nonrefundable. Vouchers cannot be used in conjunction with any special promotions or discount codes.
Full payment or balance payment for catering must be made prior to the activity. Payments are not refundable. All catering must be consumed on the premises. Due to Food Hygiene Laws food can’t be taken off site or offered as a takeout option.
A deposit payments is required to confirm your date, time and booking. Deposit payments are not refundable.
Payments and Balance Payments
Full payment or balance payment must be made prior to the activity.
Due to circumstances beyond our control we may need to contact you regarding your booking to amend your date or time.
We will not be liable or responsible for any failure to perform, or delay in performance due to unforeseen circumstances “Because of something we did not expect.”
Unforeseen Circumstances means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic/pandemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If unforeseen circumstances occur, we will:
1. Contact you as soon as reasonably possible to notify you; and
2. Our activity will be suspended for the duration of the unforeseen circumstances and will recommence as soon as we are able.
Customer Unforeseen Circumstances
Due to circumstances beyond your control if you require to amend your booking date, we require 7 day’s notice. The payment is nonrefundable. You are required to rebook a date within 6 months of the cancellation date.
No cancellations permitted once booking is confirmed. No refund will be given once payment has been processed.
If you fail to attend your booked time or activity. Full payment is still required. GYG Karting Ltd will not refund or reschedule your booking.